About financial counselling

Get free, non-judgmental support.

It's our mission to support an ecosystem where individuals experiencing financial difficulty can find help from a financial counsellor. Financial counsellors are qualified professionals who provide free and independent advice, support, and information to people in financial stress. They are not financial advisers - they don't advise on investments - and they never charge for their services. 

Need help?

Your best starting point is the National Debt Helpline, where you can get help via:

NDH

Phone

Call 1800 007 007 to speak to a financial counsellor weekdays 9:30am - 4:30pm.

Live chat

Use the yellow chat button (bottom right on the NDH site) weekdays 9am-8pm.

In person

Use the list of specialised help or the interactive map for local help.